OnCalla Pricing Plans
No hidden fees. Pick the plan that fits your call volume, or start with a dedicated agent from $7/hr.
Dedicated Agent - starting at $7/hr
Guyana, South America nearshore team.
- Dedicated English-speaking agent, not shared with other clients
- 24/7 or scheduled coverage available
- Scales with your call volume
- Custom scripting & call handling
- US-based account management
OnCalla 100 - $99/mo
100 voice minutes.
- 24/7 answering service
- AI receptionists
- Local and toll-free number
- Custom scripting
- Appointment scheduling
- Lead qualification
- Client portal and analytics
- 24/7 customer support
OnCalla 300 - $249/mo
300 voice minutes.
- Everything in OnCalla 100
- Inbound and outbound sales
- Client and patient intake
OnCalla 500 - $399/mo
500 voice minutes.
- Everything in OnCalla 300
- CRM integration
Add live chat and text to any plan for less than $100 per month.
How Answering Service Pricing Works
Included in every plan
- Receptionist work
- Company-specific scripting
- Mobile app and desktop portal
- 24/7/365 live coverage
- Call reporting
- Follow-ups & outbound calls
- Live customer support
- Local and toll-free phone number
Frequently Asked Questions
What services does OnCalla provide?
OnCalla offers three core services: 24/7 Call Center support, Live Answering Service, and AI Answering Service, plus virtual receptionist and appointment scheduling add-ons tailored to your business.
How does OnCalla ensure quality customer service?
Our team of trained professionals follows customized scripts and utilizes the latest technology to deliver consistent and high-quality customer service.
Can OnCalla handle after-hours customer calls?
Yes, OnCalla provides 24/7/365 live coverage to ensure that your customers can reach you at any time, even outside of regular business hours.
How do you integrate OnCalla with my business?
We work closely with you to understand your business needs and develop a seamless integration plan, including customized scripts and CRM integration.
What industries does OnCalla serve?
OnCalla serves 11 industry categories and 65+ sub-industries, including Medical & Healthcare, Legal Services, Real Estate & Property, Automotive, and Home Systems & Repair, each with tailored call handling.
How can I track the performance of OnCalla's services?
You can monitor performance through our mobile app and desktop portal, where you can access detailed call reports and usage data.
Does OnCalla provide multilingual support?
Yes, OnCalla offers multilingual support to cater to a diverse customer base, ensuring clear communication in multiple languages.
What are the pricing plans for OnCalla's services?
Plans start at $7/hr for a Dedicated English-Speaking Agent (Guyana nearshore), plus OnCalla 100, 300, and 500 monthly plans at $99, $249, and $399. See the pricing page for full details.
Can OnCalla handle both inbound and outbound calls?
Yes, OnCalla is equipped to manage both inbound and outbound calls, including follow-ups, appointment reminders, and customer engagement.
How do I get started with OnCalla?
Getting started is easy! Simply contact us through our website, and we'll guide you through the process of setting up your service.