A factual, sourced look at how OnCalla Solutions stacks up against Moneypenny (formerly VoiceNation) on pricing, HIPAA/BAA support, AI receptionist structure, and reviews — using each company's own published 2026 pricing.
Moneypenny (formerly VoiceNation, fully rebranded in 2025) is a large, well-reviewed provider with transparent, no-upsell pricing and a strong HIPAA/BAA offering for healthcare. The clearest gap is price at every comparable tier.
Comparing each company's published price for exactly 100 included voice minutes per month:
Both figures are for exactly 100 included voice minutes per month, sourced directly from each company's own published 2026 pricing pages — a genuine apples-to-apples comparison.
| OnCalla | Moneypenny | |
|---|---|---|
| Lowest published plan | $99/mo · 100 minutes | $165/mo · 50 minutes |
| Price for 100 minutes/mo | $99/mo | $265/mo |
| Bilingual English-Spanish support | Included | Included, no extra cost |
| HIPAA-related handling | HIPAA / SOC 2 / PCI-aligned | HIPAA-compliant, signed BAA available |
| AI receptionist structure | Included directly in every plan | Add-on, requires existing plan as base |
| Named CRM integrations | Unnamed, OnCalla 500 only | Unnamed, generic "CRM integrations" |
| Customer rating | 4.7★ (87 Google reviews) | 4.7★ Trustpilot (400+ reviews) |
Pricing and feature claims sourced from each company's own published pricing pages and third-party pricing analyses as of 2026. Confirm current numbers directly with either provider before deciding.
Yes, at both ends of the comparison. OnCalla's entry plan is $99/mo for 100 voice minutes, versus Moneypenny's $165/mo for 50 minutes. At a matched 100-minute tier, OnCalla is $99/mo versus Moneypenny's $265/mo, based on each company's own published 2026 pricing.
Yes — a genuine tie. Both companies include English-Spanish bilingual answering as a standard part of every plan, at no additional cost.
Yes, and Moneypenny's healthcare-specific page describes HIPAA-compliant call handling with a signed Business Associate Agreement (BAA) available — a more explicit, formal claim than several other competitors in this comparison series. OnCalla describes its handling as HIPAA, SOC 2, and PCI DSS aligned. If a signed BAA specifically matters for your practice, confirm the current offering directly with either provider.
Not quite the same structure. Third-party pricing research indicates Moneypenny's AI Voice Agent is sold as an add-on that requires an existing Telephone Answering subscription as its base. OnCalla includes AI receptionist capability directly inside every published plan (OnCalla 100, 300, and 500), with no separate subscription required.
Both companies advertise CRM integrations on their pricing pages without naming every specific supported platform — worth confirming which tools are supported directly with either provider before switching.
Moneypenny holds a 4.7-star Trustpilot rating from over 400 reviews. OnCalla holds a 4.7-star rating from 87 Google reviews. Both ratings are strong; Moneypenny's review sample is considerably larger.
Check current plan details on the pricing page, or contact OnCalla directly to talk through your call volume and requirements.
Starting at $7/hr for a Dedicated English-Speaking Agent, with plans up to OnCalla 500 at $399/mo.